TICKETS/BENEFITS/VENUE FAQ


1. WHAT ARE THE REMAINING/RESCHEDULED DATES FOR THE TOUR?

Atlanta — Sunday, May 8, 2022
** NEWLY ADDED STOP **

Chicago — Wednesday, May 11, 2022

Denver — Friday, May 13, 2022

Los Angeles — Sunday, May 15, 2022 and Monday, May 16, 2022

San Jose — Wednesday, May 18, 2022

※ All valid, previously purchased tickets for the original show dates will be honored for the rescheduled performances.

※ We will not be liable for travel or any other expenses that you or anyone else incurs in connection with a canceled, postponed, rescheduled, or moved event.

2. IF I PURCHASED TICKETS FOR THE CHICAGO, DENVER, SAN JOSE, AND LOS ANGELES SHOWS BEFORE THE POSTPONEMENT, WILL THOSE STILL BE HONORED FOR THE RESCHEDULED DATES?

Yes, all valid, previously purchased tickets for the original show dates will be honored for the rescheduled performances, and no further action is required.

3. are there any added STOPS/show dates?

A stop has been added for Atlanta, scheduled to take place at the Coca-Cola Roxy on Sunday, May 8, 2022!

4. WHEN DO TICKETS GO ON SALE?

Tickets are on sale now!

5. WHAT ARE THE TICKET LINKS?

Shows for the following cities/dates have already occurred as scheduled, so ticket links will no longer be made available below: New York (3/10, 3/11), Washington D.C. (3/13), Miami (3/16), and Houston (3/18).

All info below subject to change. Please make sure you have the right ticket link before you purchase.

** ATLANTA (NEWLY ADDED STOP 5/8):
Live Nation: https://concerts.livenation.com/event/0E005C882CD79159

CHICAGO (3/20 > RESCHEDULED TO 5/11):
Etix: https://www.etix.com/ticket/p/8982284

** DENVER (3/23 > RESCHEDULED TO 5/13):
Live Nation: https://concerts.livenation.com/event/1E005C43E0546234

LOS ANGELES (3/27 > RESCHEDULED TO 5/15):
AXS: https://www.axs.com/events/425649/p1harmony-tickets

LOS ANGELES (3/28 > RESCHEDULED TO 5/16):
AXS: https://www.axs.com/events/426721/p1harmony-tickets

SAN JOSE (3/25 > RESCHEDULED TO 5/18):
TSJ Ticketing: https://tickets.tsjticketing.org/tickets/series/P1HARMONY/2022-p1harmony-live-tour-p1ustage-h-peace-in-san-jose-425507

** You may see these events listed on Ticketmaster’s site, but the links will redirect to the Live Nation links provided above.

※ All valid, previously purchased tickets for the original show dates will be honored for the rescheduled performances.

※ We will not be liable for travel or any other expenses that you or anyone else incurs in connection with a canceled, postponed, rescheduled, or moved event.

6. WHAT ARE THE TICKET PRICES?

USA (PRICES ARE IN USD)
P1 - $179    | P2 - $149     | P3 - $109    | P4 - $69     | P5 - $49

※ Prices do not include taxes and/or fees.

※ Prices include a ticket to the show + any associated benefits.

7. DO THE TICKETS COME WITH ANY BENEFITS?

P1 — $179 USD

+ Fansign

+ Group Photo

+ Hello Session

+ Printed Signed Poster

+ Tour Exclusive Photocard (Random 1 out of 6)

P2 — $149 USD

+ Group Photo

+ Hello Session

+ Printed Signed Poster

+ Tour Exclusive Photocard (Random 1 out of 6)

P3 — $109 USD

+ Hello Session

+ Printed Signed Poster

+ Tour Exclusive Photocard (Random 1 out of 6)

P4 — $69 USD

+ Printed Signed Poster

+ Tour Exclusive Photocard (Random 1 out of 6)

P5 — $49 USD

+ Tour Exclusive Photocard (Random 1 out of 6)

※ Prices do not include taxes and/or fees.

※ Prices include a ticket to the show + any associated benefits.

※ Dates, times, benefits, and protocols are subject to change in accordance with venue’s COVID-19 safety measures.

8. ARE THE BENEFITS SEPARATE ADD-ONS/PACKAGES TO THE TICKET? DO I NEED TO PURCHASE A TICKET TO THE SHOW SEPARATELY?

The tiered prices INCLUDE BOTH a ticket to the show + any associated benefits! The tickets are NOT separate and the benefits are NOT a separate add-on or package.

9. DO THE PRICES ON SUBK'S WEBSITE AND SOCIAL MEDIA INCLUDE TAXES AND/OR FEES?

The prices we put up do not include any applicable taxes and/or fees. The amount of fees or taxes vary for each venue and city. Some may charge more, some less, so the prices can be different for each show. There are times that taxes and/or fees are added at checkout, but many times, the majority of taxes and/or fees are already included into the prices you see on the ticketing site at the time of purchase. Each venue has its own way of setting up the tickets, so if you ever notice that the ticket prices are higher than what we put up, that is because a portion of the fees and/or taxes have already been included before checkout. The taxes and/or fees that we mention here are separate from any service fees that the ticketing sites will charge on their end.

10. WHY DO YOU GUYS USE THE TICKETING SITES YOU USE?

We do not have any control over which ticketing site(s) are used if the venue is contracted to a specific one. For this U.S. tour: The Town Hall will be using Ticketmaster; Warner Theatre, The Fillmore Miami Beach, 713 Music Hall, Fillmore Auditorium, and Coca-Coly Roxy will be using Live Nation; Copernicus Center will be using Etix; San Jose Civic will be using TSJ Ticketing; The Theatre at Ace Hotel will be using AXS.

11. WHAT IS THE TICKET LIMIT WHEN PURCHASING?

The ticket limit is 6 per order.

12. WHAT ARE THE CONTACT NUMBERS FOR TICKETMASTER, LIVE NATION, ETIX, TSJ TICKETING, AND AXS?

Ticketmaster:
1 (800) 653-8000
https://www.ticketmaster.com/h/customer-service.html

Live Nation:
1 (800) 653-8000
https://help.livenation.com/s/

ETIX:
1 (800) 514-3849
https://www.etix.com/ticket/online/help.jsp

TSJ TICKETING:
(408) 792-4542
https://sanjosetheaters.org/faqs/

AXS:
1 (888) 929-7849
https://support.axs.com/hc/en-us

13. ARE THE VENUES STANDING OR SEATED? WILL IT BE GA FIRST-COME, FIRST-SERVED?

New York, Washington D.C., Miami, Houston, Atlanta, Chicago, San Jose, and Los Angeles are seated.

For Denver, P1, P2, and P3 are all seated, while P4 is GA (Benches) and P5 is GA (Standing). GA will be on a first-come, first-served basis.

Please see our seating charts HERE.

14. WHERE CAN I VIEW THE SEATING CHARTS?

Please see our seating charts HERE.

15. IF SOMEONE ELSE PURCHASES A TICKET FOR ME, DOES THE TICKET HAVE TO BE UNDER MY NAME?

Tickets don't necessarily need to be in your name unless you are required to pick them up at Will Call.

※ Subject to change.

16. WILL THERE BE ACCOMMODATIONS FOR THE DISABLED/ADA SEATING?

Yes, ADA-accessible seating will be available for each venue. However, purchasing methods may differ per venue. Please contact the respective venue for specific details on ADA ticket purchasing, show-day accommodations, etc.

17. WHAT IS YOUR REFUND POLICY FOR PREVIOUSLY PURCHASED TICKETS FOR THE ORIGINAL SHOW DATES?

All valid, previously purchased tickets for the original show dates will be honored for the rescheduled performances. Refunds for previously purchased tickets (aka tickets purchased before the rescheduled dates announcement made on Monday, April 4, 2022, 7PM PDT) will be available at the point of purchase starting Tuesday, April 5, 2022 for the next 30 days. Refunds will only be provided for previously purchased ticket holders who can no longer attend the show due to the date change.

If you purchased your tickets through the official ticketing site or your respective venue, please contact them directly by no later than Thursday, May 5, 2022, 5PM (Venue’s Local Time). Refunds will not be accommodated after the 30 day refund window, so if you’d like a refund, please do not wait until the last minute to contact them about your request.

If you purchased your tickets through a third party or reseller, please contact them directly for any refund requests. As mentioned in our FAQ, third-party resale sites/resellers are not official sales channels (such as the venue box offices and official ticketing sites), so we will not be able to assist you with any issues that may arise with ticketing, refunds, etc as there will be no record of the sale/purchase in the official ticketing systems.

18. WHAT IS YOUR REFUND POLICY FOR TICKETS PURCHASED AFTER THE RESCHEDULED DATES ANNOUNCEMENT?

For tickets purchased after the rescheduled dates announcement made on Monday, April 4, 2022, 7PM PDT — no refunds, but please check with your respective venue/ticketing site regarding upgrades/exchanges as each may have their own policies.

19. WILL MORE TICKETS BE RELEASED LATER?

As it is standard operating procedure for all live events, the venues and promoters are obligated to hold a certain number of tickets per show for various reasons (i.e. holds for artists/labels, VIPs, production, clients, partners, sponsors, marketing, etc.) We do not hold these tickets from fans for purposes other than what is stated. Many times, since the exact number of tickets needed is not always finalized before tickets go on sale to the general public, we are required to hold an estimated number within the contractual terms. Once it is determined how many holds will be needed per party, all other remaining holds are released for public sale. Again, this is standard for not only SubK shows, but any event for which tickets are sold.

20. IF I PURCHASE A RESALE TICKET, WILL I STILL GET THE LISTED BENEFITS?

If the ticket you purchased is an authentic & verifiable ticket for the corresponding benefit, then ticket holders will likely receive the corresponding fan engagements/benefits. However, please be advised that if you decide to purchase tickets from a third party or reseller and not an official sales channel (venue box office, official ticketing site, etc.), we will not be able to assist you with any ticketing issues that may arise since there will be no record of the sale/purchase in the official ticketing systems.

21. WHEN WILL THE FANSIGN, GROUP PHOTO, AND HELLO SESSION OCCUR?

The Fansign is scheduled to take place before the show. The Group Photo and Hello Session are scheduled to take place after the show. Please keep an eye out on social media for respective show day schedules.

※ Dates, times, benefits, and protocols are subject to change in accordance with venue’s COVID-19 safety measures.

22. WHAT DOES A FANSIGN ENTAIL?

P1 ticket holders will line up in the Fansign line. Each fan will receive a P1Harmony album (provided as a benefit for P1; album will be P1HARMONY 3RD MINI ALBUM - DISHARMONY : FIND OUT) to get signed by each P1Harmony member. This will not be the same as a Korean-style Fansign. 

We would like to emphasize that a Fansign session is not the same as a Meet & Greet session. We cannot say exactly what will happen during this fan engagement in terms of direct interaction with the members. There may be certain restrictions in order to keep the artists safe, ensure sessions are moving at a consistent pace, and to stay in compliance with any COVID-19 safety protocols.

The Fansign session will take place before the show, so please keep this in mind before purchasing your ticket.

※ Dates, times, benefits, and protocols are subject to change in accordance with venue’s COVID-19 safety measures.

23. WHY CAN’T YOU DO A KOREAN-STYLE FANSIGN?

Due to the artists’ tour schedule and having to fit in 11 shows, we had to figure out the best way to do the show while also providing the fans the best engagements with the artists as possible. Since we have to fit everything into one show day, the artists need time to have the stage setup, do rehearsals, get ready, perform, and attend fan engagements, so we are unable to accommodate a Korean-style fansign. However, you will still receive some time with each member as they sign your album, and we hope the fans have an enjoyable experience!

24. CAN P1HARMONY SIGN ITEMS OTHER THAN THE ALBUM?

P1Harmony will only be signing the albums provided to P1 ticket holders for the Fansign.

25. WHAT DOES A GROUP PHOTO ENTAIL?

P1 and P2 ticket holders will line up in the Group Photo line. Each group photo will include the P1Harmony members plus 10 fans and will be taken by the SubK photographer. Usually, the groups of 10 will be determined according to the order in which each individual is standing in line. The Group Photo session will take place after the show, so please keep this in mind before purchasing your ticket.

※ Dates, times, benefits, and protocols are subject to change in accordance with venue’s COVID-19 safety measures.

26. WHAT DOES A HELLO SESSION ENTAIL?

P1, P2, and P3 ticket holders will line up in the Hello Session line. The P1Harmony members will be sitting in one line behind a transparent curtain, and the fans will walk down the line saying hello and greeting each member. The Hello Session will take place after the show, so please keep this in mind before purchasing your ticket.

※ Dates, times, benefits, and protocols are subject to change in accordance with venue’s COVID-19 safety measures.

27. CAN I OPT OUT OF ANY OF THE FAN ENGAGEMENTS ASSOCIATED WITH THE TICKETS?

Yes, you are not required to redeem any fan engagements associated with your tickets should you choose to opt out. However, please keep in mind that there will be no refunds or substitutions provided.

28. CAN MY PARENT/GUARDIAN STAY AND WATCH ME PARTICIPATE IN MY FAN ENGAGEMENTS IF THEY HAVE THE SAME TIER TICKET?

This will depend on the venue’s COVID-19 protocols, such as their policy on the number of essential/non-essential people allowed in one space. This will be treated case-by-case, and some parents/guardians may be asked to either wait near the exit or outside of the venue. Please listen for instructions on the day of the show and ask a nearby SubKulture Entertainment staff member for any clarifications.

※ Dates, times, benefits, and protocols are subject to change in accordance with venue’s COVID-19 safety measures.

29. WILL I BE ABLE TO FILM/RECORD/TAKE PHOTOS DURING THE FANSIGN, GROUP PHOTO, AND HELLO SESSION? WHY NOT?

Cell phone photos and videos will only be allowed during the Hello Session as long as you are not disturbing the flow of the event and line.

Due to artist management decision, photos/videos/audio recordings will not be allowed during the Fansign and Group Photo. Should you be caught taking unauthorized photos/videos or recording audio during the Fansign and Group Photo, you may be asked to leave and forfeit your respective fan engagement with no substitutions provided.

30. WHERE CAN I GET MY GROUP PHOTO AFTER THE TOUR?

We will be sharing links to all Group Photos for each city on our website and social media. These are typically available at least 2 weeks after the completion of the tour (not your respective show), but subject to change.

** For guests who attended the New York, Washington D.C., Miami, and Houston shows — we are processing all Group Photos and confirming with artist management regarding if/when we can release these photos. Thank you for your continued patience and understanding throughout this process!

31. ARE THE PRINTED SIGNED POSTERS HAND-SIGNED BY THE P1HARMONY MEMBERS, OR ARE THEY PRINTED SIGNATURES? WILL IT INCLUDE ALL MEMBERS’ SIGNATURES?

The P1, P2, P3, and P4 Printed Signed Posters will include printed signatures, which are digital copies of the P1Harmony members’ actual signatures. Posters will include printed signatures from all members.

※ Dates, times, benefits, and protocols are subject to change in accordance with venue’s COVID-19 safety measures.

32. WILL THE PRINTED SIGNED POSTERS REFLECT THE RESCHEDULED DATES + THE newly added atlanta stop?

The P1, P2, P3, and P4 Printed Signed Posters will only reflect the original tour dates/stops announced prior to the postponement. The poster will not reflect the rescheduled dates for Chicago, Denver, San Jose, and Los Angeles nor the newly added Atlanta stop. We ask for your kind understanding in this.

33. WHERE/WHEN WILL I BE ABLE TO PICK UP MY POSTER AND/OR EXCLUSIVE TOUR PHOTOCARD? WILL I BE ABLE TO CHOOSE WHICH PHOTOCARD I WANT?

Printed Signed Posters (for P1, P2, P3, P4 only) and Exclusive Tour Photocards (for P1, P2, P3, P4, P5) will be provided in a bag and available for pick-up before the show. Exclusive Tour Photocards will be distributed at random (1 out of 6) per ticket holder.

P1, P2, and P3 ticket holders will receive their bag when picking up their respective wristbands at the wristbanding table.

P4 and P5 ticket holders will be able to pick up their bag either in the lobby or before entering the theater. Please keep an eye out for signs or directions, and feel free to ask a SubK staff member or volunteer for guidance on the day of the show.

※ Method and location of distribution subject to change either before or during the day of the show depending on logistical circumstances and per each venue’s discretion/respective policies.

※ Dates, times, benefits, and protocols are subject to change in accordance with venue’s COVID-19 safety measures.

34. WILL ANY OF THE VENUES BE GOING CASHLESS?

Due to COVID-19, many venues have gone cashless, meaning some venues will only accept credit/debit cards and/or mobile pay once you enter the venue. Please check with your respective venues for more info.


FAN FAQ


1. WILL WE BE ABLE TO TAKE PHOTOS/VIDEOS DURING THE CONCERT?

Cell phone photos and videos will be allowed during the show. No professional cameras, DSLRs, cameras with detachable lenses, digital cameras, video cameras, polaroid cameras, etc will be allowed. Please be advised that if you get caught taking photos/videos with any type of professional camera, you may be immediately asked to leave and/or your camera may be confiscated.

2. CAN WE BRING GIFTS OR FAN LETTERS FOR P1HARMONY?

Due to artist management decision, P1Harmony will not be accepting any gifts or fan letters.

3. IF I WANT TO PUT TOGETHER A FAN PROJECT, WHO SHOULD I CONTACT?

Fan project requests are now closed.

Please note that in general, all fan project inquiries must be emailed to subksquad@subkultureent.com. Please do not DM us on social media regarding these requests.

4. CAN WE MAKE AND BRING POSTERS/FAN SIGNS AND SLOGAN BANNERS? WHAT IS THE BAG POLICY?

Each venue has its own policies. Please contact the respective venue or see their FAQ pages below for more details.

THE TOWN HALL
(212) 997-6661
http://thetownhall.org/visitors-information

WARNER THEATRE
(202) 783-4000
​​https://www.livenation.com/venue/KovZpZAJv7aA/warner-theatre-events#venue-safety

THE FILLMORE MIAMI BEACH
(305) 673-7300
https://www.livenation.com/venue/KovZpZAEkedA/the-fillmore-miami-beach-at-jackie-gleason-theater-events#venue-safety

713 MUSIC HALL
https://www.713musichall.com/plan-your-visit

COCA-COLA ROXY
(470) 351-3866
https://www.livenation.com/venue/KovZ917ACc7/coca-cola-roxy-events#venue-safety

COPERNICUS CENTER
(773) 777-8898
https://copernicuscenter.org/wp-content/uploads/BAG-POLICY-Theater.pdf

FILLMORE AUDITORIUM
(​​303) 837-0360
http://www.fillmoreauditorium.org/fillmore-auditorium-rules/

SAN JOSE CIVIC
(408) 792-4542
https://sanjosetheaters.org/faqs/

THE THEATRE AT ACE HOTEL
(213) 623-3233
https://acehotel.com/los-angeles/theatre/

5. WHAT ARE SOME HELPFUL TIPS FOR TICKET-BUYING?

1) CHECK THE FAQ
Make sure to check our FAQ here as well as the FAQ of the ticketing site you are purchasing from before tickets go on sale.

2) SAVE TIME
If you’re able, log into your account and set up payment info ahead of time in order to speed up your purchase later. Double check that your payment info is current so you can breeze through checkout.

3) DON’T GET DISCOURAGED
Even if it seems like the page isn’t loading or tickets are unavailable, don’t give up too soon! Remember there are TONS of other fans that are trying to buy tickets at the same time. Tickets are often being added to carts and released by the second because they’re being shopped around. Keep monitoring, but don’t spend too much time because you might also miss out completely!

4) AVOID TICKET FRAUD
We know people get excited after purchasing tickets, but in order to avoid ticket fraud, please do not post your barcode or any of its corresponding numbers online. Barcodes can be copied from a photo online and used to create duplicate tickets.

5) REMEMBER
We truly hope all of our P1ece get the ticket(s) they want, but no matter what ticket you end up getting, the important thing is you’ll be supporting P1Harmony and seeing them live with your fellow P1ece!


HEALTHY & SAFETY FAQ


1. WHAT ARE THE PROHIBITED ITEMS?

In order to speed up the security process and ensure that everyone has a safe and enjoyable experience, fans will not be permitted to bring anything from our prohibited items list. Please do not bring the following items:

- Weapons, firearms, knives, and/or any sharp objects.

- Large bags, backpacks, and/or tote bags.

* Please check venue policy for size restrictions on all bags.

- Noise-making devices.

- Professional cameras, DSLR, point-and-shoot, video cameras, and/or polaroid cameras.

- Tripods, monopods, and/or selfie sticks.

- Video cameras and/or recording devices.

- Water bottles, glass bottles, and/or metal cans.

- Drinks, food, and/or snacks.

Each venue may have a specific list of additional prohibited items in accordance with their policy, so please be sure to check with your respective venue for further info.

2. WHAT ARE YOUR COVID PROTOCOLS FOR THE TOUR?

We will be adhering to each venue’s COVID-19 safety protocols (subject to change). Please visit your venue’s respective website for their guidelines and requirements. Please keep in mind that policies and safety protocols are constantly changing without notice given the ever-evolving circumstances of the pandemic, so it is your responsibility to stay updated with your respective venue’s guidelines.


MERCH FAQ


1. WILL THERE BE MERCH SOLD FOR THIS TOUR?

Yes, USA MD (different from the SEOUL MD) is being sold for this tour! Please make your purchases at WWW.SUBKSHOP.COM.

2. WHERE CAN I FIND FAQ ABOUT MERCH?

Please visit WWW.SUBKSHOP.COM/FAQ.


GENERAL FAQ


1. HOW LONG WILL THE SHOW LAST?

The show is expected to last approximately at least 90 minutes, but as it is with any live event, this is subject to change.

※ Dates, times, benefits, and protocols are subject to change in accordance with venue’s COVID-19 safety measures.

2. WILL THERE BE MORE CITIES ADDED TO THE TOUR?

As of February 16, 2022, 2nd shows for NYC (3/10) and LA (3/28 > RESCHEDULED TO 5/16) have been added to the tour.

As of April 4, 2022, an ATL show date (5/8) has also been added.

As of now, there are no plans to add any further additional cities/dates to 2022 P1Harmony LIVE TOUR [P1ustage H : PEACE] in USA due to the artist’s schedule. There are a lot of factors that go into play for a large tour such as this. Even though it may seem like there are days in between for us to add additional shows, there are a lot of technical aspects that we have to consider, as well as travel time and set-up. The finalized schedule is decided by artist management, and although it would be great to add multiple shows to the tour, logistically we currently are not able to accommodate further shows given the specified time frame. If anything changes, we’ll be sure to update everyone via social media.

※ Subject to change.


3. WHY ARE THERE NO STOPS IN (MY CITY)?

There are multitudes of variables that are considered before the cities on a tour are finalized, and it’s often a collaborative effort between the artist management and promoter. Sometimes the artist’s side may request a specific city or geographical location. Other times, decisions may be based on factors such as the artist’s schedule and corresponding availability of venues for those specific dates and capacities, as well as analysis of the local markets.

4. IS THERE AN AGE LIMIT FOR THIS SHOW?

All shows are open to All Ages.

5. HOW CAN I JOIN STREET TEAM OR VOLUNTEER FOR THIS TOUR?

Volunteer applications are now closed.

6. WHO CAN I CONTACT FOR PRESS INQUIRIES?

For all press inquiries, please email kat@subkultureent.com.

Please be advised that all requests must go through artist management for their final approval, and submitting a press request doesn't guarantee press access. Once a request is submitted, we will get back to each media contact as soon as possible.